On Tuesday 18th October 2016 Sue and Pete at Fern Cottage have been presented with the ROSE Award from VisitEngland for Recognition of Service Excellence. 

This Award is only given to 100 companies each year who are graded by VisitEngland. The judging panel looked for innovation that sets businesses apart and included facilities or services offered to make the customer's stay really special. 

We are delighted to have been chosen to receive this Award, especially following our recent regrading as 4 Star GOLD Bed and Breakfast Accommodation providers. 

This is a fantastic achievement to have been nominated to receive this prestigious ROSE Award from VisitEngland.

Visit England ROSE Award


Fern Cottage has been awarded the Visit England ROSE Award for 2016 in recognition of excellent service

South West Tourism Excellence in Tourism Award 2010/2011


We are very proud to announce that we have been awarded "Finalist" in the South West Tourism's Excellence in Tourism Awards in the Bed & Breakfast Category 2010/2011.  

We were one of 4 finalists, the other three finalists were 5 Star Gold accommodation providers, so we feel especially honoured to have been placed in the same category amongst such beautiful accommodation.  

The Excellence in Tourism Awards received over 300 entrants this year alone.

JANUARY 2013 - LATEST NEWS! BED & BREAKFAST OF THE YEAR AWARD FROM DESTINATION BRISTOL 2012/2013


Last night we were very proud to be presented with the Guest Accommodation of the Year Award 2012/2013 from Destination Bristol at a Gala Dinner at the Bristol Marriott City Centre Hotel on Monday 28th January 2013.

There were a total of seventeen awards, many sponsored by supporters of the tourism and hospitality industry, and nearly 200 entries were received.

Kathryn Davis, Commercial Services Manager at Destination Bristol, said:  ?The quality of entries and the final shortlist all represent the best of the best tourism businesses in Bristol. We?re really looking forward to celebrating the contribution that so many local businesses make to the visitor economy which is so vital to the city.?

Winners of many of the categories will go on to represent Bristol in the VisitEngland Awards taking place later this year.

MARCH 2013 - VisitEngland Awards for Excellence 2013


We are extremely proud to announce that we have been named as a Finalist in the Bed & Breakfast of the Year category of the prestigious VisitEngland Awards for Excellence 2013.

As a finalist Fern Cottage now goes forward to the glittering Awards Ceremony which is being held on 20 May 2013 at The Point, Lancashire County Cricket Club, Old Trafford, Manchester.

Commenting on the finalists James Berresford, VisitEngland?s Chief Executive said ?I would like to congratulate all those nominated as VisitEngland Awards for Excellence Finalists this year.   It is therefore no small achievement for Fern Cottage to become a Finalist and justifiably take credit and pride in earning a coveted place in the top five in their category in England.  I wish everyone all the best for the final in May?.

HIGHLY COMMMENDED AWARD - National VisitEngland Awards 2013


Pete and I were both shocked and delighted to be told that we were in the top 5 bed and breakfast businesses in England in the VisitEngland Awards for Excellence 2013 and to receive the Highly Commended Award for Bed and Breakfast of the Year.

To receive the Highly Commended Award is a testament to the exceptional standard our business has achieved in our customer service and hospitality, as well as our unique and extensive breakfast menu.  

The standard for the National Awards (run by VisitEngland) was extremely high and reflected the outstanding quality of British Tourism businesses, of which we are proud to be part of.

Mr Neil Quigley, Managing Director, Quality in Tourism sponsor of the Bed & Breakfast/Guest Accommodation of the year award said: "Quality in Tourism is delighted to sponsor the Bed and Breakfast/Guest Accommodation of the year award, and is proud to support this prestigious ceremony which showcases excellence and quality throughout the tourism and hospitality industry. The award is fantastic recognition for Fern Cottage and many congratulations on their success"

Bristol Hospitality Awards


We are very proud to announce that we have just been awarded Bed & Breakfast of the Year 2010 from the Bristol Hospitality Awards at Destination Bristol,  We attended a fantastic ceremony on Monday 22nd at the Marriott Hotel, Bristol with 300 other guests.

EFQM


The EFQM Excellence Award is Europe's most prestigious award for organisational excellence.

On Tuesday 23rd March, having completed a 6 month project with the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF) we were told that we had successfully achieved the "Committed to Excellence" standard.  We are very proud to have received this Award and shows how much we value the exceptional service level that our business has reached.

Taste of the West Food and Drink Award 2008 - GOLD AWARD


November 2008 - Awarded "Gold" for Gloucestershire from the Taste of the West Food & Drink Awards 2008/2009 for the 3rd year running!!

South West Tourism Award Excellence in Tourism Award 2008/2009


October 2008 - Awarded "Finalists" in Taste of the South West" from South West Tourism Excellence in Tourism Awards 2008/2009 

South West Tourism Excellence in Tourism Award 2008/2009


October 2008 - Awarded "Finalists" in Bed and Breakfast/Guest Accommodation of the Year from South West Tourism Excellence in Tourism Awards 2008/2009   

Robin Barker, who heads up the Awards for the South West, says:  ?Fern Cottage is recognised by the judges as one of our ?elite? businesses achieving a rare balance between excellence, sustainability and affordability.  

In an extraordinarily competitive sector, for Fern Cottage to be recognised as a finalist in not just one, but three categories is testament to Sue and Pete?s dedication.  Their ongoing investment of time and money in ensuring their business is ?at the top? is a role model to all.

South West Tourism Excellence in Tourism Award 2008/2009


October 2008 - Awarded "Finalists" in "Sustainable Tourism" from South West Tourism Excellence in Tourism Awards 2008/2009

Enjoy England National Award 2008/2009


We were Awarded SILVER (for the whole of England) in the "Sustainable Tourism Award" at the National Awards Ceremony from the Enjoy England Excellence Awards 2008/2009.

South West Tourism Excellence in Tourism Award 2007/2008


On 29th October 2007 we attended the South West Tourism Excellence in Tourism Award Ceremony in Torquay, where we were very proud to receive the GOLD for "Sustainable Tourism" category for the whole of the South West.  

South West Tourism Excellence in Tourism Award 2007/2008 SILVER


On 29th October 2007 we attended the South West Tourism Excellence in Tourism Award Ceremony in Torquay, where we were very proud to receive the SILVER Award for "Taste of the South West" category for the whole of the South West.  

Jamie Oliver's Fifteen Restaurant in Cornwall won the GOLD - we were amazed to be even in the same category as them!!

South West Tourism Excellence in Tourism Award 2007/2008


We were very proud to be a FINALIST in the "Bed and Breakfast Accommodation of the Year" from South West Tourism, Excellence in Tourism Awards in September 2007

Taste of the West Food and Drink Award 2007 - SOUTH WEST BED AND BREAKFAST OF THE YEAR


On Tuesday 13th November we were awarded "South West Bed & Breakfast of the Year 2007/2008" from the Taste of the West Food & Drink Awards.  This is the 2nd year running we have received this prestigious title and we are very proud to have been awarded it again.  Out of 6 counties (Gloucestershire, Wiltshire, Somerset, Dorset, Devon and Cornwall) 6 Gold awards were given in the bed and breakfast category. 

The 6 bed and breakfast Gold Awards were judged again and Fern Cottage was awarded the title of ?South West Bed & Breakfast of the Year 2007/2008?.

Taste of the West Food and Drink Award 2007 - GOLD AWARD


In October 2007 for the 2nd year running we have received a GOLD Award from the Taste of the West Food & Drink Awards 2007-2008.  

We are very proud to have won this award again. The Taste of the West Food & Drink Awards promote local producers of food and drink, as well awarding titles such as South West Restaurant of the Year, South West Dining Pub of the Year, South West Tea Room of the Year, South West Local Retail Outlet of the Year, South West Online Retailer of the Year and South West Bed and Breakfast of the Year from the six counties of Cornwall, Devon, Dorset, Somerset, Wiltshire and Gloucestershire 

Taste of the West Food and Drink Award 2006 - SOUTH WEST BED AND BREAKFAST OF THE YEAR


On Tuesday 10th October 2006, Pete and I attended an Award Ceremony at the Great Hall just outside of Exeter where we were awarded the title of ?SOUTH WEST BED & BREAKFAST OF THE YEAR 2006?.  

Out of 6 counties (Gloucestershire, Wiltshire, Somerset, Dorset, Devon and Cornwall) only 4 Gold awards were given in the bed and breakfast category.  The 4 bed and breakfast Gold Awards were judged again and Fern Cottage was awarded the title of ?South West Bed & Breakfast of the Year 2006?.

Taste of the West Food and Drink Award 2006 - GOLD AWARD


 

September 2006, we were awarded Gold for Gloucestershire from the Taste of the West Food & Drink Awards 2006/2007

Green Tourism Gold Award


The GTBS is the national sustainable tourism certification scheme for the UK. Originally developed in partnership with Visit Scotland, it is now the only certification scheme validated by Visit Britain, through the International Centre for Responsible Tourism (ICRT).

We consistently achieve a GOLD rating for Sustainable Tourism from the Green Tourism Business Scheme each year and in 2012, we achieved an even higher percentage from last year.

EnjoyEngland Breakfast Award


This Award recognises hotels and guest accommodation businesses where the owners, managers, chefs and staff have gone the extra mile to ensure the breakfast will exceed expectations.

Enjoy England Gold Award


We are very delighted to announce that we have at long last received 4 Star GOLD Accolade from EnjoyEngland.  This award is presented for exceptional quality of accommodation and customer service and hospitality.

Enjoy England


On 27th April 2007 we were awarded the new rating of 4 Stars with a Silver Award from VisitBritain on behalf of the Tourist Board. We are very proud to have gone from 4 Diamonds, to 4 Stars with a Silver Accolade.

We continue to achieve 4 Stars with a (top) Silver Accolade every year